Privacy Policy
Company: Bolgattycare Wellness (operating under the brand Bolgatty Care)
At BOLGATTY CARE, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website https://bolgattycare.com/, our WhatsApp booking services, or any of our massage and beauty services.
By accessing our website or booking services with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Name, phone number, email address, and physical address.
- Identity verification details if required for service delivery.
- Booking Information
- Service requested, date, time, location, and payment details.
- Payment Information
- Limited details related to advance booking (UPI, bank transfer, or wallet payments).
- We do not store sensitive payment details like full card numbers.
- Device & Usage Information
- IP address, browser type, device information, and access logs when using our website.
2. How We Use Your Information
We use collected information for the following purposes:
- To confirm and manage bookings.
- To assign the right Service Provider based on location and availability.
- To send confirmations, reminders, invoices, and feedback requests.
- To process advance payments and refunds (where applicable).
- To improve our website, services, and customer experience.
- To comply with applicable laws and regulations.
3. Information Sharing & Disclosure
We do not sell or rent your personal information. However, we may share information:
- With Service Providers assigned to your booking, only the details required for service delivery (e.g., name, location).
- With payment gateways or financial institutions for processing advance payments.
- With law enforcement or regulators if required by law, or to protect the safety of our customers and providers.
4. Data Security
- We use reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
- While we strive to protect your data, no method of transmission over the Internet is 100% secure. Customers share data at their own risk.
5. Data Retention
- We retain customer and booking data only as long as necessary to fulfill services, comply with legal obligations, or resolve disputes.
- Customers may request deletion of personal data by contacting us at [Insert Email].
6. Customer Rights
As a customer, you have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of personal data (subject to legal and transactional requirements).
- Opt out of marketing communications at any time.
7. Cookies & Tracking
- Our website may use cookies or similar technologies to improve browsing experience and analyze site traffic.
- You can disable cookies via your browser settings, but some features of the site may not function properly.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these websites.
9. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services indicates acceptance of the revised policy.
11. Governing Law & Jurisdiction
This Privacy Policy shall be governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
Contact Us
For privacy-related questions or requests, please contact us:
Bolgattycare Wellness
Brand: Bolgatty Care
Email: bolgattycare@gmail.com
Phone: +91 9108281943
Address: No 18 survey No 93/9, Novel MSR park, ground floor, Varthur main road, MunnekolalU, Marathahalli, Bangalore, 560037,